Business Studies Class 12 NCERT

The syllabus of NCERT Business Studies Class 12 CBSE Notes comprises of the following chapters. We have prepared various notes along with detailed questions and their solution for 12th Business Studies Class 12 NCERT, who may be studying in CBSE .

Syllabus of Business Studies Class 12 NCERT

Syllabus of Business Studies Class 12 NCERT comprises of the following chapters. You can read through our Notes by clicking the relevant part of the Syllabus or Videos by clicking the link at the end of the Syllabus.

Business Studies Part 1

Chapter 1 – Nature and Significance of Management Class 12

1. Characteristics of Management
2. Objectives of Management
3. Management as an Art
4. Management as Science
5. Management as Profession
6. Levels and Functions of Management
7. Coordination — The Essence of Management

Chapter 2 Principles of Management

1. Concept of Principles of Management
2. Taylor’s Scientific Management
3. Fayol’s Principles of Management

Chapter 3 Business Environment

1. Introduction & Meaning & Importance of Business Environment
2. Dimensions of Business Environment
3. Indian Industrial Policies

Chapter 4 – Planning

1. Introduction, Meaning, Importance, Features & Limitations of Planning
2. Planning Process
3. Types of Plan

Chapter 5 –  Organising

1. Introduction to Organisation and its Importance
2. Steps in the process of Organising
3. Organisation Structure
4. Delegation
5. Decentralisation

Chapter 6 Staffing

1. Need and Importance of Staffing
2. Staffing as a part of Human resource
3. Introduction to recruitment
4. Training and development

Chapter 7 Directing

1. Directing – Introduction, Meaning, Importance & Principles
2. Supervision – Elements of Directing
3. Motivation – Element of Directing
4. Incentives – Types of Incentives
5. Maslow’s need hierarchy theory of motivation
6. Leadership
7. Communication
   1. Formal and Informal Communication
   2. Barriers to Communication

Chapter 8 Controlling

1. Meaning of Controlling
2. Techniques of Managerial Control

Business Studies Part 2

Chapter 9 Financial Management

1. Business Finance
2. Objectives of Financial Management
3. Financial Planning
4. Financial decisions in Financial Management
5. Capital Structure in Financial Management

Chapter 10 Financial Markets

1. Financial Market
2. Money Market
3. Capital Market
4. Stock Exchange
5. National stock exchange of India (NSE)
6. Securities and exchange board of India (SEBI)

Chapter 11 Marketing

1. Marketing Management
2. Marketing Management Philosophies
3. Functions of marketing
4. Marketing mix
5. Products – Classification of Products
6. Branding
7. Packaging – Levels , Functions & Importance
8. Labelling
9. Pricing – Factors affecting Price of a Product or Service
10. Components of Physical Distribution
11. Channels of Distribution
12. Advertising – Benefits, Limitations, Objections
13. Personal selling
14. Sales promotion
15. Publicity – Characteristics and Objectives

Chapter 12 Consumer Protection

1. Consumer Protection Act, 1986
2. Role of Consumer Organizations and NGOs